Doug and Joey came over to our home in Yorktown, VA, promptly and fully prepared to install our new adjustable bed. While working through the setting-up process, they went over what they were doing as they were performing it (for example, how the mechanisms operated, comfort controls, safety precautions, etc); essentially everything anyone needed to know about the proper “care and feeding” of our new bed system. When finished, Doug went over the warranties and service provisions for my new bed to ensure I understood fully.
Since we have been using our new adjustable bed, we have slept like babies (without the waking-up and constant crying, of course). My wife and I are grateful to Doug and Sleep Align for vastly improving the quality and comfort of our sleep.